Our Passionate Service Promise
We offer something unique in the website design industry. The Passionate service Promise™.

Within our company our biggest team of experts are our UK based Customer Service team.

They are on hand to answer any questions you may have. They are happy to help you with any queries regarding anything to do with your website.



Remember Our Passionate Service Promise™ is not offered by any of our competitors.


 Features Benefits for You


Fast Telephone Support

Your call will be answered by a real person and we will not ask you to Press 1 for this or Press 2 for that.  We don’t believe in 0845 numbers or outsourced receptionist services.  Our expert support team based here in Southampton will be delighted to help you with any questions and we aim to answer every call within three rings.
Prompt Email Replies
Your emails will be answered by one of our highly trained team who will either help you directly or find exactly the right person to solve your query.  We aim to answer every email within an hour.
Great Design
We created the concept of unlimited design changes that is now becoming standard within the web design industry.  We believe that you should get exactly the website you want and you should be completely happy before your website goes live.
Unlimited, One To One Training
Whilst we have made The Toolkit very easy to use we still recognise that lots of our clients are new to the web and need a helping hand.  So we offer unlimited Toolkit training whenever you need it.  Simply call the team to book your one to one training session.
Business Class Performance
Your website will be built to the highest standards to ensure it is easy to find and navigate so your visitors leave with a positive impression of your company.  Our top of the range hosting network has 100% uptime so you can be sure that your business will always be online.
Ongoing Development
The entire team at Toolkit Websites are committed to constant improvement.  We listen to our clients and we make regular changes to improve the service we give you.  It’s all part of our commitment to Passionate Service™.