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Speed of service and responsiveness was good
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Toolkit were very friendly and professional from start to finish. Lanara was always willing to help at every stage.
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Having a personal Project Manager is excellent as you build a rapport with them, they understand about your company and the website, plus you have someone to ask silly questions of when you don't quite get it. They were also really patient, which in our case was a must!
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All good happy with service provided
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The responses to my queries were quick and reassuring. Personal service was excellent in every way.
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I liked the regular appointments with my project manager & the one-one touch. Natasha has been a star --
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The amount of attention to detail given in the process of setting up my website and the quick processing was brilliant. A great team to work with.
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Good response to telephone calls
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Like the design very easy to talk to
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The Support by Andy and his team in putting everything together was great. Reviewing the job done and making all necessary amendments before publishing.
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Project manager was amazing, friendly, patient and honest. Andy made the experience easier and explained all technical jargon that made no sense to me. Andy also ensured I was happy with everything, their was regular communication and constructive advice which I really appreciated.
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Well structured approach with very good communication between client and team as it was developed. Was able to do this at my own pace which was appreciated given my travel commitments.
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Customer service and ease of contact is very good
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Great service which delivered a great product.
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Unlimited design changes, good contact, clear communication, supportive web designer.
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Really helpful, practical and professional.
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Quick response time good account manager etc
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There is always someone available to talk to on the phone
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Prompt reply to emails. Nothing is too much trouble even when we are creating by trail and error
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Fast efficient and up to date with the look and feel of websites
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Keen and prompt service - quick updates
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Very helpful staff. Rapid responses.
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Good support and follow up
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Andy was brilliant. The main advantage was the unlimited changes
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They were understanding of my needs and patient when I requested updates to the design. Everything they did was explained fully to me.
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Customer service is awesome
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Flexibility in design and speed of production was very good.
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As this is my first business venture, I was extremely happy with the overall attitude with the people at Toolkit Websites and the fact that there was no pressure to get the website published until I was 100% happy with it.
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Everything was explained in clear understandable terms
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Polite service, very informative
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Always ready to listen to clients, very punctual with times and calls and really got my website how I wanted.
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The staff are amazing, helpful and so friendly.
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The communication is good. I am very happy! We did most communication through email and in general it really worked for us. For me not being a native speaker I probably use some other terms every now and then, but in general very good. So overall I am very happy with the service.
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Lots of help with details and suggestions
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